PRIVACY POLICY

Privacy Policy of UNK Marine Agencies And Logistics (Pvt.) Ltd.

Effective Date: 15.06.2023

Introduction

At UNK Marine Agencies and Logistics (Pvt.) Ltd., we prioritize the protection of your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data in compliance with the Data Protection Act of Sri Lanka, implemented in March 2022.

As a shipping services agency providing crew changes, OPL operations, ship maintenance, port agency services, and related solutions, we collect client data through our official website, social media pages, and newsletters for internal promotional, operational, and marketing purposes.

Please carefully read this policy to understand our practices and your rights regarding your personal information.

1. Information We Collect

We may collect and process the following types of personal information:

1.1. Personal Identifiable Information (PII):

• • Full name
  • Contact details (e.g., address, email address, telephone number)
  • Company name and position/title
  • Photographs (if applicable)

1.2. Professional Information:

• • Business details and company registration information
  • Services required or provided
  • Correspondence and communication records

1.3. Technical Information:

• • IP address
  • Browser type and version
  • Device type
  • Operating system

2. How We Collect Information

We collect personal information through the following methods:

2.1. Information Provided by You:

• • When you interact with us through our website, social media pages, or newsletters
  • When you communicate with us via email, phone, or other means
  • When you engage in business transactions or request our services

2.2. Information Obtained Automatically:

• • Through the use of cookies and similar tracking technologies when you visit our website
  • Through server logs and analytics tools

3. Purpose of Collecting Information

We collect and process your personal information for the following purposes:

3.1. Service Provision:

• • Facilitating crew changes, OPL operations, port agency services, and related services provided by UNK Marine Agencies and Logistics (Pvt.) Ltd.
  • Communicating with you regarding service-related matters
  • Managing business transactions and contracts

3.2. Internal Operations:

• • Internal promotions, marketing, and improvement of our services
  • Analyzing client needs and preferences to enhance customer satisfaction
  • Conducting research, data analysis, and business development activities

3.3. Legal and Regulatory Compliance:

• • Complying with applicable laws, regulations, and government requirements
  • Fulfilling reporting obligations to regulatory and industry authorities

4. Legal Basis for Processing

We rely on the following legal bases for processing your personal information:

4.1. Contractual Necessity:

Processing personal information is necessary for the performance of a contract or to take steps at your request prior to entering into a contract.

4.2. Legal Obligations:

We may process personal information to comply with legal obligations imposed on us.

4.3. Legitimate Interests:

We may process personal information based on our legitimate interests, provided your rights and interests do not override them.

5. Data Retention

We retain your personal information for at least 5 years or as long as necessary to fulfill the purposes for which it was collected, as required by law, or to address any potential disputes or claims. We periodically update the data to remove outdated information that may cause inconvenience.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored securely in our internal systems and accessible only to authorized personnel. We ensure that our staff and external parties do not use this data for personal purposes or disclose it to third parties.

7. Sharing of Information

We do not sell or provide your personal information to third parties for their own use or benefit.

However, we may share your data with the following entities, only when necessary and in compliance with applicable laws:

• Authorized personnel and employees involved in service provision
• Marketing, customer relations, and business development activities

8. Your Rights

You have the following rights regarding your personal information:

8.1. Access and Rectification:

You have the right to access and correct any inaccurate or incomplete personal information we hold about you.

8.2. Data Erasure:

You have the right to request the deletion of your personal information under certain circumstances.

8.3. Restriction of Processing:

You can request to restrict the processing of your personal information in specific situations.

8.4. Data Portability:

You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

8.5. Withdrawal of Consent:

If we rely on your consent as the legal basis for processing your personal information, you have the right to withdraw that consent at any time.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at operations@unkmarineagencies.com.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised policy will become effective upon posting.

Last updated: 15.06.2023